E-commerce Operations Intern
Toronto : Part-time (Hybrid)
Join the Clotho Studio Team
Clotho Studio is a slow fashion retailer based in Toronto, Ontario, serving a global audience with a passion for Slow, Sustainable and Ethical fashion. Specializing in visionary South Asian brands, we collaborate directly with Designers and brands who utilize artisanal clusters in India, bringing innovative and traditional textile techniques to the forefront. Our mission is to connect these skilled artisans with the global market, offering fashion-forward designs that honor heritage crafts and promote sustainability. Our curated collections are a testament to the creative synergy between visionary designers and skilled
Job Description:
Position Overview: Clotho Studio is seeking a detail-oriented and organized E-commerce Operations Intern. This role is crucial for someone with a keen interest in the operational aspects of e-commerce, particularly within the sustainable fashion sector. Working closely with our core team, you'll gain invaluable experience in Shopify store management, inventory control, and the overall enhancement of our online retail presence, all while supporting our commitment to sustainability and ethical practices.
Responsibilities and Opportunities:
- Shopify Store Management: Help oversee daily operations of our Shopify platform, ensuring a smooth and efficient online shopping experience for our customers.
- Inventory Control: Work with our core team to manage inventory levels, ensuring product availability and timely restocking.
- Order Fulfillment: Help with streamlining the order fulfillment process, from order receipt to shipping, focusing on accuracy and customer satisfaction.
- Customer Support: Support in addressing inquiries and resolving issues related to orders, returns, and exchanges. Help implement process improvements in customer value transfer.
- Process Optimization: Support in identifying and implementing opportunities for process improvement within our e-commerce operations to enhance efficiency and customer experience.
- Analytics and Reporting: Monitor and report on key e-commerce metrics, contributing to data-driven strategies for growth and improvement.
- Support with event bookings and traveling cross Canada for Pop Ups and Retail events.
What You'll Bring:
Qualifications:
- Currently a student pursuing a degree in Fashion, Business Administration, E-commerce, Supply Chain Management, or related fields.
- Strong organisational skills and attention to detail.
- Familiarity with e-commerce platforms, particularly Shopify.
- Excellent problem-solving abilities and a proactive approach to tasks.
- Effective communication skills and the ability to work collaboratively with a remote team.
- Interest in sustainable fashion and a commitment to ethical business practices.
What We Offer:
- Hands-On Experience: Engage directly with the operational facets of a sustainable e-commerce business, applying your knowledge in a dynamic setting.
- Professional Development: Receive mentorship from experienced professionals in the field of fashion e-commerce, expanding your skills and understanding of e-commerce operations.
- Impactful Work: Contribute to the growth of a brand that's making a difference in the fashion industry through sustainable and ethical practices.
- Collaborative Environment: Join a culture that values teamwork, innovation, and the collective pursuit of excellence.
About Clotho Studio:
Clotho Studio is a slow fashion retailer based in Toronto, Ontario, serving a global audience with a passion for sustainable and ethical fashion. Specializing in emerging South Asian brands, we collaborate directly with Designers and brands who utilize artisanal clusters in India, bringing innovative and traditional textile techniques to the forefront. Our mission is to connect these skilled artisans with the global market, offering fashion-forward designs that honor heritage crafts and promote sustainability. Our curated collections are a testament to the creative synergy between visionary designers and skilled craftspeople, bringing to the global stage a new standard for what fashion can and should be.
If you're ready to be part of a dynamic team making real strides towards a more sustainable future, Clotho Studio is the place for you. Join us in redefining Slow Fashion Retail, working alongside the core founding team.
To Apply:
If you're excited to contribute to the operations of a forward-thinking sustainable fashion brand, we'd love to hear from you. Please send your resume and a cover letter explaining why you're the perfect fit for the E-commerce Operations Intern role to contact@clothostudio.com.
Application Deadline: March 10th, 2024
Interviews Commence: March 15th, 2024
Tentative Joining Date: April 1st, 2024
Note: This internship is offered on an unpaid basis. However, we are enthusiastic about the possibility of engaging in contract-based paid projects, should your innovative ideas and contributions significantly enhance our business objectives.