Beacon Building Products Canada is one of the largest distributors of residential and non-residential roofing and complementary building products in North America. Beacon currently has 589 locations in 50 US states and 6 Canadian provinces and over 8,500 employees.

We are recognized in the building materials industry for having the best team, integrity, exceptional service, and quality building products.

We are currently looking for a Customer Service Intern in Ottawa, ON for three months - End of May to End of August.

What will my daily life look like?

Provide excellent customer service using professional communication skills.
Primary Responsibilities - order taking, scheduling deliveries and assisting counter sales customers.
Set and authorize delivery dates based on knowledge of delivery schedules and staffing levels.
Ensure the accuracy of computer transactions.
Maintain customer relationships through telephone goodwill to existing customers.
Emphasize company expertise and use your knowledge of applications, installations, and products to appropriately upsell the customer.
Maintain and transmit all relevant competitive sales knowledge directly to the Branch Manager for dissemination to outside sales representatives.
Support Beacon's strong safety culture.

What are the requirements?

Available full time during the summer season
Training in sales, customer service or office automation (DEP, AEC, etc.)
Good knowledge of Word, Excel and Outlook.
Ability to seek out opportunities to improve customer service orientation through better understanding and empathy for the customer experience.
Clear communication skills.

Work remotely?

Type of employment:

Full time
Three (3) months
End of May to End of August

Program:

Day shift
Monday to Friday

Beacon Building Products Canada welcomes and encourages applications from people with disabilities.

Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Job Types: Full-time, Fixed term contract, Casual, Seasonal
Contract length: 3 months

Benefits:

Casual dress

Flexible Language Requirement:

French not required

Schedule:

8 hour shift
Day shift
Monday to Friday

Supplemental pay types:

Overtime pay

Work Location: In person

Expected start date: 2023-05-15

Opportunities from Beacon Building Products

New Opportunities

Summer Intern-Customer Service